Rings that are made to order can be made in half sizes unless otherwise stated.  Rings that are in stock and immediately available will be listed with the ring size.  These can usually be re-sized before dispatch.  Please get in touch to discuss possible re-sizing options before placing your order.

 

If you already know your ring size you can use your normal ring size when ordering from our Stacked Collection.  If you are considering wearing any of the Stacked rings across more than one finger, then please place your order using the measurement of your largest finger.

 

 ​If you are unsure of your normal ring size, we advise that you measure the size of your finger rather than the size of your ring. If you are considering wearing any of the Stacked rings across more than one finger, then please take the measurement of your largest finger.  

 

You can easily measure your ring size yourself by following the below steps:

 

1. Using a length of string or similar, wrap it around the base of your finger. To ensure the ring fits comfortably, we suggest ensuring that this length will move over your knuckle.  

 

2. With a pen, mark the point on the string where the ends meet.

 

3. Measure the string with a ruler.​

 

4. Choose the closest measurement to our sizing chart to find your ring size.  

 

Please check your measurements against the ring size chart on our FAQ page.

 

If you are still unsure about how to measure, please don't hesitate to contact us for guidance.

All items are shipped fully insured with one of our courier partners who will provide a tracking number for the delivery.

 

Postage is free for all orders in the UK.

 

Please see our Shipping Policy for more information.

We want you to be completely happy with your purchase.

 

Any items that have been made to order can be re-sized or adjusted free of charge if required. Resizing requests must be made within 14 days of receipt of the jewellery.

 

Returns will be accepted within 14 days from receipt of the jewellery and the full amount of your order less any shipping costs that we have paid to delivery your order will be credited to your store account. As our designs are all made to order we cannot offer a cash refund for orders. Store credit will remain available on your account for 12 months from the date the credit is applied to your account.

 

Shipping costs for all returns, aside from in the unusual circumstances that an item is faulty, must be paid for by the customer. These costs will not be re-imbursed by Lucille London.

 

Please get in touch with us to request a return or adjustment to your jewellery.